Terms of sale

General Terms of Sale

INTRODUCTION

Welcome to YeuroShop. These General Terms of Sale (CGV) govern the sale of products on our website operated by Your eShop. By placing an order on our site, you agree to these terms, which are designed to ensure a clear and fair transaction process. We encourage you to read these terms carefully before making any purchase. Should you have any questions, our customer service team is available to assist you.

ARTICLE 1 – PURPOSE

These General Terms of Sale (CGV) define the rights and obligations of the parties in the context of the sale of products by YeuroShop to customers.

ARTICLE 2 – PRICES

The prices of our products are indicated in various currencies depending on your geographical location. All orders are payable in the currency indicated at the time of the order.

ARTICLE 3 – ORDER

You can place an order on our website. After placing an order, you will receive a confirmation email. We reserve the right to refuse or cancel any order for legitimate reasons.

ARTICLE 4 – PAYMENT

Payment is made by credit card, PayPal, or any other payment method offered on our site. Payment information is always encrypted during transfer over networks.

ARTICLE 5 – DELIVERY

Products are delivered to the shipping address you provided at the time of your order. Delivery times may vary depending on the destination and are indicated on our website.

ARTICLE 6 – CUSTOMS DUTIES AND TAXES

International orders may be subject to customs duties and taxes, which are collected once the shipment reaches your destination country. You will be responsible for paying these fees. We have no control over these charges and cannot predict their amount.

ARTICLE 7 – RETURNS AND REFUNDS

You have the right to return defective or non-compliant products. The return and refund conditions are detailed in our Return Policy.

ARTICLE 8 – WARRANTY

Our products are covered by the legal warranty of conformity and the warranty against hidden defects.

ARTICLE 9 – LIABILITY

Our liability cannot be engaged in case of non-compliance with the legislation of the country where the products are delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products you intend to order.

ARTICLE 10 – APPLICABLE LAW

These CGV are subject to French law. In case of dispute, the French courts will have exclusive jurisdiction.

ARTICLE 11 – MODIFICATIONS TO THE CGV

We reserve the right to modify these CGV at any time. The new conditions will take effect from the date of their publication on our site.

CONTACT

Our customer service team is available to assist you through the following channels:

  • 📧 Email: contact@yeuroshop.com
  • 📞 CALL/TEXT: +33 0753831946
  • 📱 WhatsApp: https://wa.me/33753831946
  • 💬 ChatBot: Available on our website for real-time customer support

For any questions regarding our CGV, or for shipping-related inquiries and claims, we recommend that you contact us via email to ensure proper traceability and efficient processing. We are here to help and ensure that your experience with YeuroShop is the best possible.

POLICIES